Watch this video on cleaning up your startup menu it will help stop the crashing?
http://www.youtube.com/watch?v=rbSwtNiBx…
(Directions)
Go to Start> Run> type msconfig> ok> Startup tab>(uncheck)all programs(not)needed at startup."Lesser is better in this case"
MAKE SUPERANTISPYWARE PORTABLE
This method is a life saver when your in a pinch and can't access the internet!
1.Download,install,and UPDATE! Superantispyware on a USB stick using another computer? During install it asks for"Destination Folder" change it from C:/Program Files/SUPERAntispyware to K:/SUPERAntispyware or whatever drive the USB stick is in? When your done stick it in the infected computers USB, and open Superantispywares file on the stick and Dbl click on the SUPERAntispyware app and run a full scan and delete/quarantine all entities it finds.
(Free)
http://download.cnet.com/SuperAntiSpywar…
2.Download,install and update Malwarebytes normally using the infected computer (Don't put it on the stick) and run a full scan and delete/quarantine all entities it finds.
Note: If it won't launch do this. Right click on the mbam setup app you downloaded and rename it xxxx then Dbl click on it and install and update it(If you can) and run a full scan and delete/quarantine all entities it finds. If you couldn't update before 1st scan update Malwarebytes and do another scan?
(Free)
http://download.cnet.com/Malwarebytes-An…
(PLAN B) Try these tools
TrendMicro has a free tool that fixes browser redirects.
(Free)
http://free.antivirus.com/cwshredder/
Online scanner
(Free)
http://housecall.trendmicro.com/
Cleanup tool (This tool is not intended for novices)
(Free)
http://free.antivirus.com/hijackthis/
Bootable rescue CDs
(Free)
http://www.askvg.com/download-free-boota…
Stay Safe Out There (^.^)